Training

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  • Communication Skills

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)


    This course will teach caregivers effective techniques for improving their communication skills.

    Topics include: • Verbal and non-verbal communication • Active listening • Asking open-ended questions • Clarification • Pacing • Obstacles to communication • Communicating with someone who has hearing loss • Uncomfortable conversations • Honoring your client's feelings • Ageism: what it is and how to avoid it • Importance of professional appearance 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 45 minutes (includes 15 minute DVD, support materials, review and testing)

  • Caring for Someone with Mid to Late Stage Alzheimer's Disease

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)


    This program will teach you a variety of techniques for relating to an individual with mid to late stage Alzheimer's. People in mid to late stages may have difficulty expressing their needs in words, may be unable to reason and may be unaware of what is socially appropriate. This program explores some very sensitive issues that occur in the mid to late stages of Alzheimer's. Learn about the core principles in Alzheimer's care, changes in tolerance levels, activities, naps, balancing the day and other topics.

    Topics include: • Physiological and behavioral changes • Core principles in Alzheimer's care • Activities • Tolerance levels • Naps • Balancing the day • Repetitive calling out • Sexuality and intimacy • Pain management • Incontinence and toileting • Flexibility and humor 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 90 minutes (includes 43 minute DVD, support materials, review and testing)

  • Developing Cultural Competence

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)


    This training is intended to educate professional and paraprofessional home care and hospital staff about behaviors and communication tools that foster respect and sensitivity. Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one viewpoint upon everyone. Interviews with experts in the field provide further insight on how to provide culturally competent care.

    Used by the National Veterans Administration for employee training nationwide.


    Topics include: • Family structure • Personal space • Eye contact • Touch • Gestures • Gender roles • Sexual orientation • Verbal communication style • Time orientation • Literacy • Beliefs about medicine, illness and health 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 90 minutes (includes 40 minute DVD, support materials, review and testing)

  • Caring for Someone with Early to Mid Stage Alzheimer's Disease

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)


    Caring for a person with Alzheimer's disease can be very challenging, not only because the disease limits ability to communicate or understand, but also because of the emotional aspects of the disease.
    This program will help caregivers understand how to relate and communicate in new ways in order to create a higher quality of life for the person with Alzheimer's, their caregivers and their family members. Learn about effective responses to repetitive questions and aggressive behavior, use of language and other forms of communication. Interviews with experts provide additional information about the disease and how to interact effectively.

    Topics covered include: • Repetitive questions • Doing chores • Aggressive behavior • Answering difficult questions • Use of language and other forms of communication 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 60 minutes (includes 30 minute DVD, support materials, review and testing)

  • How to Communicate with Someone Who Has Aphasia

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)


    This program teaches how to communicate with someone who has aphasia. It is designed for people who are living or working with someone who has completed intensive post-stroke rehabilitation.

    The program examines the role that positive family involvement plays in recovery. It also teaches a variety of techniques developed by speech-language pathologists that enhance communication with those who have aphasia. Interviews with family members, people with aphasia, and communication experts are included, providing information about the challenges aphasia presents and how to meet them successfully. 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 60 minutes (includes 24 minute DVD, support materials, review and testing) Closed Captioned

  • How to Communicate Effectively with Someone Who Has Hearing Loss

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)


    Hearing loss can affect a person's self image, relationships and leave them feeling isolated and upset. Family and friends may find communication frustrating, too. This program teaches effective techniques that make communication easier for everyone, both inside and outside the home. Other topics include the causes of hearing loss, symptoms of sensorineural hearing loss, hearing aids, assistive listening devices and what you can expect during an audiologist evaluation.

    Topics include: • The importance of emergency preparedness • Medical emergencies that must be reported immediately • Signs and symptoms of heart attack and stroke • Procedures to follow when someone in your care falls • DNR orders • Proper emergency evacuation methods • Keeping a person safe in an emergency • Wrap and slide technique • Cleaning up blood spills 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 30 minutes (includes 7 minute DVD, support materials, review and testing)

  • Medical Emergencies and Emergency Preparedness

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)

    This program teaches effective ways to deal with medical emergencies and disasters.


    Topics include: • The importance of emergency preparedness • Medical emergencies that must be reported immediately • Signs and symptoms of heart attack and stroke • Procedures to follow when someone in your care falls • DNR orders • Proper emergency evacuation methods • Keeping a person safe in an emergency • Wrap and slide technique • Cleaning up blood spills 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 30 minutes (includes 7 minute DVD, support materials, review and testing)

  • Ethical and Legal Behavior

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)

    This program teaches about the importance of ethics and integrity in home care as well as areas where liability risks occur.

    Topics include: • Definition of ethics and integrity • Examples of ethics and integrity while at work • Importance of maintaining confidentiality • Definition of liability • Key points to protect against liability • Avoiding ageist stereotypes • Communicating respectfully with older adults 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 30 minutes (includes 9 minute DVD, support materials, review and testing)

  • Observation, Reporting, and Documentation

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)

    This program teaches essential techniques for observation, reporting and documentation, three important areas of client care.


    Topics Include: • Importance of accurate observation, reporting and documentation • Developing good observation skills • Types of observations • What you must report • Definition of documentation • Difference between objective and subjective information • The care plan • Documentation as a legal record • What to document • Guidelines when documenting • Flow sheets and check off sheets: how they work 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 45 minutes (includes 13 minute DVD, support materials, review and testing)

  • Introduction to Home Care

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)

    This program teaches the basics of the home care field and describes important skills for success on the job.


    Topics include: • The home care team • Importance of working well with others • Fulfilling the care plan • Protecting yourself from liability • Developing good observation skills • Reporting to your supervisor • Good documentation practices • Important behaviors and professional skills • Care provider wellness 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 30 minutes (includes 11 minute DVD, support materials, review and testing)

  • Proper Body Mechanics and Back Safety

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)

    This program teaches caregivers the principles of body mechanics and the importance of learning to move correctly in order to avoid injury.


    Topics include: • Definition of posture • Understanding proper posture when standing • Understanding the principles of body mechanics • Using proper posture and proper body mechanics when lifting • Correct body mechanics during wheelchair transfers • Loading and unloading a wheelchair from a vehicle • Applying the principles of body mechanics while caregiving • The importance of patience and planning to prevent injury 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 30 minutes (includes 8 minute DVD, support materials, review and testing)

  • How to Assist with Medications

    Regular Price:

    $164.00

    By: Institute for Professional Care Education (IPCed)

    This program teaches unlicensed home care personnel how to assist with medications and remain within their scope of practice.


    Topics include: • How aging changes responses to medications • Types of adverse reactions and side effects • Procedures for assisting with medications • Inquiring about whether medications were taken • Handing the appropriately marked medication organizer to the client • Opening the container if the client is unable to do so • Giving a glass of water • The role of the nurse and family caregiver in relation to medications • The Five Rs • Types of medication • Medications storage • Medications disposal 

    Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

    Total Course Time: 45 minutes (includes 13 minute DVD, support materials, review and testing)

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