Delivery is electronic in Microsoft Word file format via a secure web portal.
A member of our customer service team will be in contact within 3-5 business days with instructions on how to download your custom manual.
For products that ship in a physical format, products ship UPS Ground within 5-7 business days. Products that state "Download" or "Electronic" are delivered electronically either through a link associated with the order or through our dedicated server. Manuals are delivered electronically through our dedicated server within 5 business days. An email will be sent by a customer service representative with download instructions.